Got questions?
Check the useful Frequently Asked Questions regarding app uses below.
Customer App
Start by downloading the iSpaza app and creating an account. Once you're in, just browse our wide selection of products, add items to your cart, and check out using our secure payment options. After placing your order, you’ll be able to track it in real-time—right in the app!
Delivery costs depend on your location and the size of your order. You’ll see the exact fee before confirming your order at checkout.
Yes! If you need to cancel, reach out to our friendly support team as soon as possible. We’ll do everything we can to assist you promptly.
Currently, we don’t support scheduling exact delivery times. But don’t worry—we’re committed to getting your order to you as quickly and efficiently as possible.
At the moment, iSpaza isn’t available in the Huawei App Gallery. Stay tuned—we’re working on it!
Shop Owner App
Simply visit our website and fill out the store registration form. Our team will review your application and get in touch with next steps.
Once registered, you’ll get order notifications directly in the app. Just prep the order and assign it to a driver—it’s that easy!
Your earnings from completed orders will be deposited directly into your bank account, regularly and reliably.
If you're out of stock, reach out to the customer right away to explain the situation. Offer a substitute if possible—or arrange a refund.
Driver App
Visit our website and fill out the driver registration form. We’ll review your application and contact you with more info.
Once approved, you’ll receive delivery requests in the app. Pick up the order from the store and deliver it to the customer—quick and simple!
Run into a problem? No worries. Just contact our support team right away. We’ll help you resolve the issue or find a backup plan.
All completed deliveries are paid directly into your registered bank account—no stress, no delays.